Frequently ask questions
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Please help to bring your proof payment including authority letter and copy BL/AWB from consignee company to pick up the documents in our office.
We know the regulation custom in Indonesia is really strict. So we will explain to you what documents you needed to prepare before process export and import shipment. For the Export shipment, firstly you need to have export license like as NPWP, TDP, NIK and SIUP which now is combined to be NIB. Then, after you have that documents, you needed to prepare invoice and packing list which have detail of the cargo you must to export. Once you complete the above documents, you needed to process EDI/PEB. That documents can't process without using program from Bea Cukai. You can using our company as PPJK to submit that document to custom system. And when you already get response confirmation (NPE) from custom system, you can shipped the cargo. For the Import shipment, firstly you need to have export license like as NPWP, TDP, API-P/API-U and SIUP which now is combined to be NIB. Then after you have that documents, you need to provide BL/AWB, Invoice, Packing List which need to have same data. If there’s some discrepancy, it will difficult to process the custom. So, please help to make sure to your shipper before shipped the cargo to Indonesia. Once you complete the above documents, you needed to process EDI/PIB. You can using our company as PPJK to submit that document to custom system. There’s 3 (Three) response before you can get confirm release cargo from custom office. - SPJM (Red Lane) : if you get this response, the cargo need to do Behandle or we can get physical check and documents check from custom office. - SPJK (Yellow Lane) : This process is for the documents check. We need to submit documents like as PO, Sales Order, Proof Payment to shipper Bank or many more. - SPPB (Green Lane) : if you get this response from custom system, the cargo can directly release from custom and you don’t need to provide some documents again to custom office.
INCOTERM or International Commercial Term is a term to equate the meaning between seller/shipper and buyer/consignee in International Trade. For the simply explanation, you can find below table. Glossary : - EXW : Ex-Work - FCA : Free Carrier - CPT : Cost Paid to - CIP : Carrier and Insurance Paid to - DAP : Delivery at Place - DPU : Delivery at Place Unloaded - DDP : Delivery Duty Paid - CFR : Cost and Freight - FOB : Free on Board - FAS : Free Alongside Ship - CIF : Cost, Insurance and Freight
DG CLASSIFICATION : - Class 1 : Explosive - Class 2 : Gases (Non Flammable Gases / RNG and Non Toxic Gases RCL) - Class 3 : Flammable Liquids (RFL) - Class 4 : Flammable Solid - Class 5 : Oxidizing Substances and Organic Peroxide (ROP) - Class 6 : Toxic Poison Substances (RPB) and Infection Substances (RIS) - Class 7 : Radioactive I, II, III - Class 8 : Corrosive Materials (RCM) - Class 9 : Miscellaneous Dangerous Goods (RMD, RSB, ICE, MAG)
The time you need to submit the outward manifest before cargo depart from Origin. However, for the Inward Manifest need to submit to custom system not late more that 24 hours and minimum 7 days before cargo arrive in destination.
You can directly check HS CODE for your cargo to government website in https://intr.insw.go.id/
There’s 3 (Three) type for B/L which is allowed in Indonesia. - Original Bill of Lading - Seawaybill Bill of Lading - Surrender or Telex Release of Bill of Lading
a. Air • Regular Service • ONS (One Night Service) • SDS (Same Day Service) • Special Projects (charters etc.) b. Sea • Full Container Load (FCL) • Less Container Load (LCL) • Tank Container c. Land • Charter • Multidrop
Shipping costs depend on origin, destination, package weight and other considerations. (Please contact our responsive team to find out more)
The time it takes for your package to arrive at its destination depends on the destination and the type of package you are sending. (Please contact our responsive team to find out more)
All types of goods, but with the exception of goods that are included in the category of dangerous goods (Dangerous Goods) or prohibited goods in accordance with Government regulations.
A dangerous good (also known as hazardous material or hazmat) is any substance or material that is capable of posing an unreasonable risk to health, safety, and property when transported in commerce.
Yes, a material or substance which identified as dangerous good can be transported with a proper authorized handling and regulations applied.
a. Use the UN (United Nations) number associate with a Proper Shipping Name (PSN) shown in the List of Dangerous Goods or Hazardous Material Table (HMT) to identify and clasify its class. There are 9 classes of dangerous good, Class 1 : Explosives Class 2 : Gases Class 3 : Flammable Liquids Class 4 : Flammable Solids Class 5 : Oxidizing Substances Class 6 : Toxic and Infectious Substances Class 7 : Radioactive Material Class 8 : Corrosives Class 9 : Miscellaneous Dangerous Goods b. Check the substances composition, if one of substances listed in the the List of Dangerous Goods or Hazardous Material Table (HMT), it can be a dangerous good (need further examination)
You can periodically check the position and status of your shipment on our website (www.transtama.com) in the Cargo Tracking section. You just need to input your shipping airwaybill number.