Frequently ask questions
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International Service
- How to pick up covering letter do in Transtama?
- What documents we need to process custom clearance in Indonesia?
For the Export shipment, firstly you need to have export license like as NPWP, TDP, NIK and SIUP which now is combined to be NIB. Then, after you have that documents, you needed to prepare invoice and packing list which have detail of the cargo you must to export. Once you complete the above documents, you needed to process EDI/PEB. That documents can't process without using program from Bea Cukai. You can using our company as PPJK to submit that document to custom system. And when you already get response confirmation (NPE) from custom system, you can shipped the cargo.
For the Import shipment, firstly you need to have export license like as NPWP, TDP, API-P/API-U and SIUP which now is combined to be NIB. Then after you have that documents, you need to provide BL/AWB, Invoice, Packing List which need to have same data. If there’s some discrepancy, it will difficult to process the custom. So, please help to make sure to your shipper before shipped the cargo to Indonesia. Once you complete the above documents, you needed to process EDI/PIB. You can using our company as PPJK to submit that document to custom system. There’s 3 (Three) response before you can get confirm release cargo from custom office.
- SPJM (Red Lane) : if you get this response, the cargo need to do Behandle or we can get physical check and documents check from custom office.
- SPJK (Yellow Lane) : This process is for the documents check. We need to submit documents like as PO, Sales Order, Proof Payment to shipper Bank or many more.
- SPPB (Green Lane) : if you get this response from custom system, the cargo can directly release from custom and you don’t need to provide some documents again to custom office.
Glossary :
- EXW : Ex-Work
- FCA : Free Carrier
- CPT : Cost Paid to
- CIP : Carrier and Insurance Paid to
- DAP : Delivery at Place
- DPU : Delivery at Place Unloaded
- DDP : Delivery Duty Paid
- CFR : Cost and Freight
- FOB : Free on Board
- FAS : Free Alongside Ship
- CIF : Cost, Insurance and Freight
- Class 1 : Explosive
- Class 2 : Gases (Non Flammable Gases / RNG and Non Toxic Gases RCL)
- Class 3 : Flammable Liquids (RFL)
- Class 4 : Flammable Solid
- Class 5 : Oxidizing Substances and Organic Peroxide (ROP)
- Class 6 : Toxic Poison Substances (RPB) and Infection Substances (RIS)
- Class 7 : Radioactive I, II, III
- Class 8 : Corrosive Materials (RCM)
- Class 9 : Miscellaneous Dangerous Goods (RMD, RSB, ICE, MAG)
- When will You needed to submit manifest in custom system?
- How to check HS Code for your cargo in Indonesia?
- B/L issue which allowed in Indonesia?
- Original Bill of Lading
- Seawaybill Bill of Lading
- Surrender or Telex Release of Bill of Lading
Domestic Service
- Types of products or services at PT Transtama Logitics Express?
• Regular Service
• ONS (One Night Service)
• SDS (Same Day Service)
• Special Projects (charters etc.)
b. Sea
• Full Container Load (FCL)
• Less Container Load (LCL)
• Tank Container
c. Land
• Charter
• Multidrop
- How much does it cost to send a package?
- How long does it take to send your package to its destination?
- What types of shipping items can you ship?
- What is the meaning of Dangerous Good(DG)?
- Is it possible to transport a dangerous good by air, land or sea?
- How to identify a dangerous good?
Class 1 : Explosives
Class 2 : Gases
Class 3 : Flammable Liquids
Class 4 : Flammable Solids
Class 5 : Oxidizing Substances
Class 6 : Toxic and Infectious Substances
Class 7 : Radioactive Material
Class 8 : Corrosives
Class 9 : Miscellaneous Dangerous Goods
b. Check the substances composition, if one of substances listed in the the List of Dangerous Goods or Hazardous Material Table (HMT), it can be a dangerous good (need further examination)
- How to know the status of my shipment?